Frequently Asked Questions

 

ORDERS & DELIVERY TIMES

Please refer to our Shipping Information page here - rainbowfun.com.au/shippin

How can I tell if an item is in stock?
Any items on our web store with the ADD TO CART option are currently in stock.  On rare occasions when a last item in stock is ordered and processed and the stock isn't available in our warehouse we will contact you immediately and give you the option of a refund or a Backorder of the item depending on availability of more stock. There is an "Email Me When Back in Stock" option if you would like to receive an email notification when an out of stock item is restocked.

Can I Pre-Order an Out of Stock item?
Please email us on hello@rainbowfun.com.au if you would like to pre order an item.

Foreign Currency?
We have a currency converter for foreign currency, you can find this on the top right of the page.  Your currency can be selected via the drop down window.

How do I place an NDIS order?

Details on how to place an order for an NDIS recipient can be found on our NDIS page here - rainbowfun.com.au/NDIS-provider

Do you have a shop?

Yes we have a shop in Noosa , shop 4a, 16 Sunshine Beach Road, Noosa Heads, 4567, Open 6 days a week. Open Sundays during peak times.

Where is my online order delivered from?

All orders are delivered from Noosa, Qld, 4567